Privacy policy

Welcome to Nordly Store ("Nordly", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://nordly.site or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Contact Information

Nordly Store

Address: 7 Arksey Pl, Leeds, LS12 2NG, United Kingdom
Phone: +44 7848 462249
Email: support@nordly.site

Information We Collect

We may collect the following categories of personal information:

Information You Provide

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely by our payment providers)

  • Order history

  • Customer support communications

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website

  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Process payments securely

  • Deliver purchased products

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Respond to your inquiries

If you subscribe to our marketing communications, we may send promotional emails. You can unsubscribe at any time using the unsubscribe link in our emails.

Payment Information

We accept payments through:

  • Credit Cards

  • PayPal

We do not store your full payment card information. Payment transactions are securely processed by trusted third-party payment providers using industry-standard encryption.

Shipping Information

Orders are processed within 1–2 business days, with an estimated delivery time of 5–8 business days. We use your shipping information solely to deliver your purchases and communicate delivery updates.

Cookies

Our website uses cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Enhance your shopping experience

Most browsers allow you to control or disable cookies through their settings. Disabling cookies may affect certain website features.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • Analytics providers

  • Customer support service providers

  • Legal or regulatory authorities when required by law

These third parties are permitted to use your information only for the services they provide on our behalf.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

Your Privacy Rights

Depending on applicable laws, including the UK General Data Protection Regulation (UK GDPR), you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request data portability

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the appropriate supervisory authority

To exercise your rights, please contact us using the details below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

International Data Transfers

If your personal information is transferred outside the United Kingdom, we will take appropriate safeguards to ensure it receives an adequate level of protection in accordance with applicable data protection laws.

Sustainability Commitment

At Nordly Store, eco-responsibility is at the heart of everything we do. We are committed to sustainable sourcing, reducing packaging waste, and promoting environmentally friendly alternatives. We also strive to minimize unnecessary data collection and process only the information required to provide our services responsibly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Nordly Store


Address: 7 Arksey Pl, Leeds, LS12 2NG, United Kingdom
Phone: +44 7848 462249
Email: support@nordly.site